policies + FAQ

Appointment

Policies:

Cancellation Policy: We have a strict 24 cancellation policy. Flakes and no shows will be charged in full for services booked.

 

Late Policy: When you book with Meta Bodywork, you reserve a time specifically for you. Because we honor your time, sessions will begin and end when they are scheduled. Late arrivals will receive the remaining available appointment time and will be charged in full. If you are more than 30 minutes late, we reserve the right to cancel your appointment. 

Payment Methods:

A credit card is required to book all appointments. If you ghost your scheduled appointment, your card will be charged in full.

 

Insurance receipts are available upon request. Check your eligibility with your insurance provider.

Gratuities are greatly appreciated by our LMTs and are accepted in cash monies or Venmo only. 
 

FAQ:

Safety / Conduct: No Pervs. As professional licensed massage therapists, we’re dedicated to providing a safe and enjoyable experience for our clients. Our work is strictly therapeutic and non-sexual. Any sexual comments or advances will result in immediate termination of the session and a report to the Jersey City Police Department.

New Clients: Please arrive 10 minutes prior to scheduled appointment time and be sure to check your email (and spam) to fill out the required intake form prior to your arrival.